Emergency Management and Communications

Who are our emergency managers?

Emergency management (EM) professionals’ role is to protect people, property, critical infrastructure and the environment during emergencies and disasters.  They are often involved in educating  the public on how to be prepared for such events. When a disaster occurs, they are the ones that are organizing the efforts to get help to those in need.  You will find emergency managers in any organization that are First-Responders during a disaster or emergency – i.e. Fire, Police, Paramedics, Hospitals, Municipalities, etc.

In Ontario, it is law that each municipality is required to have an Emergency Management Program Coordinator. [1] [2] Emergency management is sometimes a role within a role.  For example, a fire chief may take on the job of an emergency manager [3].  A sample task within this role could be overseeing the implementation of a more effective communication program between various First-Responders (i.e. police, fire, mayor’s office, etc) to use during an emergency.

How do they communicate?

Working with FutureShield for a couple of years, I have had the privilege of meeting some exceptional EM pros from across our country.  One aspect of FutureShield’s  business is to help their customers find the right software technology to support better communications within their organizations.  These men and women in charge of sourcing out such solutions are some of the most innovative, visionary and tech-savvy among their peers.  They understand the advantages of using technology to assist their efforts to support the welfare of our communities.  Examples –  Windsor Exercise , U Windsor wins the MTIA award , BC Hydro’s security during the  Olympics

Do these same people embrace social media as part of their overall communication plan?  How is social media affecting their roles?  How does it fit within their overall communication strategy?

Related Blogs:

References:

[1]  Ontario Regulation 380/04

[2] Emergency Management and Civil Protection Act

[3] Emergency Management Coordinator as an additional position – North Bay, Meaford, New Tecumseth

People, Links, Related Articles:

Patrice Cloutier  – Communications Strategist for the Ontario Government

Shared Emergency Management links

IAEM – International Association of Emergency Managers

OAEM – Ontario Association of Emergency Managers

Emergency Management Ontario – EMO

www.sm4em.org – online group for Social Media for Emergency Management – including Twitter Hash tag discussions #SMEM

6 thoughts on “Emergency Management and Communications

  1. Good overview of emergency management! i would add that EM professionals role is not just to protect people and property, but also critical infrastructure, public safety and the environment. One just needs to look at world events to see examples of this occurring everyday somewhere – locally, nationally and internationally.

  2. Nice blog Laura! Emergency Managers work hard to keep their communities prepared for the disaster they hope never comes. Its good to have their work recognized.

  3. This is one area where communications is essential because people’s lives depend on it. Emergency Managment seems like a hefty industry to study, are you choosing one element (i.e. Police) or all as mentioned above? I’m curious as to how they use social media in their endeavours though – can’t wait to find out!

    • It is a very important industry for sure, since it is life or death. Our EM professionals are working very hard to communicate effectively to save lives. Difficult to put into a short blog entry for sure! So keeping it as a high level overview.

  4. Pingback: Emergency Management: Using Social Media to Save Lives? | Laura L Dunkley

  5. Pingback: Halton Region: Social Media is part of their Emergency Plan | Laura L Dunkley

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